Define + measure
Agree the problem, customer requirement, process boundary, and baseline. Check the measurement method before comparing results.
COMMERCIAL SERVICES
COMMERCIAL SERVICES / CONSULTING + OPERATIONS
A faster process is useful only when its output stays reliable. We apply a scoped DMAIC approach to the variation, defects, or flow problem that matters.
Find variation, remove waste, and improve how the work flows.
A project charter and critical-to-quality definition
A baseline and measurement review
A tested cause-and-improvement record
A control plan with ownership and response rules
A measurement confidence checkpoint sits before analysis, so weak data cannot create a precise-looking improvement claim.
Agree the problem, customer requirement, process boundary, and baseline. Check the measurement method before comparing results.
Test likely drivers with the available evidence and pilot changes before treating them as a solution.
Document the operating method, monitor the chosen measures, and assign a response when performance drifts.
The rate-card scope factors are shown below. Client complexity is applied separately.
One DMAIC project around a bounded process, one primary performance measure, and a defined operational owner.
One DMAIC project across linked process steps or departments with a more detailed measurement and pilot plan.
One complex DMAIC project involving several sites, stakeholder groups, or data systems, subject to a discovery-approved mandate.
A planning range using the same rate card as the full DOC N.I.L. calculator.
Compare the agreed quality or flow measure to its valid baseline, with sample conditions and any remaining limitations documented.
A production team investigates unstable changeover duration, pilots a new sequence, and defines a check that exposes backsliding.
The proposal confirms quantities, review rounds, locations, versions, and the service period. Additional work receives a written change scope before it starts.
8% G&A is additional. Third-party costs and applicable tax are confirmed separately. Estimates are planning ranges, not a booking or a guarantee of results.
No. The problem and evidence determine the tools. DMAIC provides the decision structure; it does not require unnecessary statistical complexity.
Consulting is scoped separately from any training or credential pathway. No external belt certification is implied.
Separate products. Connected when the brief calls for them.