DOC.N.I.L.

COMMERCIAL SERVICES

COMMERCIAL SERVICES / WEBSITES + DIGITAL

Keep the website useful after launch day.

A live site is an operating asset with content owners, update needs, and visitor journeys to maintain. Monthly care turns scattered requests into an agreed release backlog.

What you receive Price this brief
FORCommercial Services
CAPABILITYWebsites + Digital
ENGAGEMENTMonth based / scoped to your brief
01 / WHAT THE PRODUCT DELIVERS

Website Care + Content Operations

Maintain website content and defined technical tasks.

  • 01

    Monthly website backlog

  • 02

    Agreed content and site updates

  • 03

    Checks on affected journeys

  • 04

    Release log and next priorities

02 / THE WORKING METHOD

Built to create
a useful change.

Changes are evaluated as small releases with a clear owner and acceptance check, reducing the gap between request completion and actual usefulness.

01 / PRIORITIZE THE BACKLOG

Prioritize the backlog

Rank updates by customer usefulness, commercial need, and implementation dependency.

02 / MAKE CONTROLLED CHANGES

Make controlled changes

Complete the agreed content and feature updates within the defined allowance.

03 / CHECK AND RECORD

Check and record

Verify affected pages and handoffs, then document the release and remaining work.

03 / SCOPE BEFORE PRICE

Three levels.
One clearly defined brief.

The rate-card scope factors are shown below. Client complexity is applied separately.

Focused / ×1

Focused scope

One billable month for one supported company site and a focused update allowance.

Expanded / ×1.8

Expanded scope

One month with multiple departments, a broader content backlog, and scheduled release coordination.

Complex / ×3.2

Complex scope

One month for a complex or multi-market site with more approvals and specifically defined support coverage.

04 / TUNE THE BRIEF

See how the scope
changes the investment.

A planning range using the same rate card as the full DOC N.I.L. calculator.

Client complexity and scope are separate factors. The written proposal confirms the level that matches your brief.

05 / THE ACCEPTANCE GATE

Know what good
looks like.

Review agreed backlog completion, content currency, working inquiry paths, and release reliability.

ILLUSTRATIVE APPLICATION / NOT A CLIENT RESULT

ILLUSTRATIVE APPLICATION

A company with several departments can consolidate page updates into one visible queue rather than maintaining competing email requests.

06 / PRICE GUARDS

Protect the scope.
Protect the result.

Outside this product unless agreed.

  • Unlimited redesigns or custom applications
  • Hosting, domain, platform, and connector charges
  • Unspecified emergency response or security guarantees

No hidden expansion.

The proposal confirms quantities, review rounds, locations, versions, and the service period. Additional work receives a written change scope before it starts.

8% G&A is additional. Third-party costs and applicable tax are confirmed separately. Estimates are planning ranges, not a booking or a guarantee of results.

Before we begin.

Can you maintain our existing site?

The platform, code, access, and support requirements are assessed before the engagement is accepted.

Is ongoing feature development included?

Only the development allowance expressly listed in the monthly scope; major features are separate projects.

07 / CONNECTED PRODUCTS

Build the next part.

Separate products. Connected when the brief calls for them.

GOOD WORK STARTS WITH A CLEAR BRIEF

Define the next move.
Then make it happen.

Build a planning estimate Discuss this product