COMMERCIAL SERVICES / WEBSITES + DIGITAL

Connect the website to the work that follows.

A form, booking, or checkout can appear complete while staff still retype information into several systems. This product defines and builds an agreed connection between the site and its operational tools.

FORCommercial Services
CAPABILITYWebsites + Digital
ENGAGEMENTProject based / scoped to your brief
01 / WHAT THE PRODUCT DELIVERS

Website Integration + Workflow Setup

Connect a scoped form, CRM, booking or delivery workflow.

  • 01

    System and field mapping

  • 02

    Agreed integration setup

  • 03

    Scenario and exception tests

  • 04

    Ownership and recovery documentation

02 / THE WORKING METHOD

Built to create
a useful change.

The connection brief specifies what happens when a step fails, making recovery part of the product rather than an afterthought.

01 / MAP THE HANDOFF

Map the handoff

Document systems, data fields, permissions, triggers, ownership, and exception cases.

02 / BUILD THE CONNECTION

Build the connection

Configure or develop the approved integration with only the necessary data movement.

03 / TEST THE FAILURE PATHS

Test the failure paths

Check valid, missing, duplicate, and failed-event scenarios with a defined recovery process.

03 / SCOPE BEFORE PRICE

Three levels.
One clearly defined brief.

The rate-card scope factors are shown below. Client complexity is applied separately.

Focused / ×1

Focused scope

One defined website-to-platform connection with a focused field map and trigger.

Expanded / ×1.8

Expanded scope

Several related workflows or conditional steps with wider testing and operational documentation.

Complex / ×3.2

Complex scope

A complex integration involving multiple systems, approvals, and a specifically designed error and recovery plan.

04 / TUNE THE BRIEF

See how the scope
changes the investment.

A planning range using the same rate card as the full DOC N.I.L. calculator.

Client complexity and scope are separate factors. The written proposal confirms the level that matches your brief.

05 / THE ACCEPTANCE GATE

Know what good
looks like.

Validate correct data transfer, duplicate handling, ownership, and the agreed recovery behavior.

ILLUSTRATIVE APPLICATION / NOT A CLIENT RESULT

ILLUSTRATIVE APPLICATION

A company can send a website inquiry into the correct CRM pipeline with the source, service interest, and internal owner already assigned.

06 / PRICE GUARDS

Protect the scope.
Protect the result.

Outside this product unless agreed.

  • Paid connectors, platform subscriptions, or API usage
  • Unsupported third-party capabilities
  • Unlimited data migration or security/compliance certification

No hidden expansion.

The proposal confirms quantities, review rounds, locations, versions, and the service period. Additional work receives a written change scope before it starts.

8% G&A is additional. Third-party costs and applicable tax are confirmed separately. Estimates are planning ranges, not a booking or a guarantee of results.

Before we begin.

Can you connect any two systems?

Feasibility depends on available APIs, permissions, data formats, and platform restrictions; those are reviewed first.

Will you migrate our whole database?

Data migration is separate unless expressly defined, including its cleaning rules, volume, and acceptance criteria.

07 / CONNECTED PRODUCTS

Build the next part.

Separate products. Connected when the brief calls for them.

GOOD WORK STARTS WITH A CLEAR BRIEF

Define the next move.
Then make it happen.