COMMERCIAL SERVICES / CONSULTING + OPERATIONS

Put accountable leadership where continuity matters.

A vacancy or transition can slow decisions long before it affects the schedule. We establish a defined leadership mandate and a clear operating cadence for the assignment.

FORCommercial Services
CAPABILITYConsulting + Operations
ENGAGEMENTWeek based / scoped to your brief
01 / WHAT THE PRODUCT DELIVERS

Interim Operations Leadership

Add experienced leadership while the business moves through change.

  • 01

    An assignment charter and decision-rights map

  • 02

    A prioritized operating risk and action register

  • 03

    A performance and escalation cadence

  • 04

    A transition or handover record

02 / THE WORKING METHOD

Built to create
a useful change.

A continuity ledger records why consequential decisions were made, allowing the permanent leader to inherit context rather than a list of unresolved tasks.

01 / SET THE AUTHORITY

Set the authority

Agree the assignment, reporting line, decision rights, priority risks, and boundaries of the interim role.

02 / STABILIZE THE CADENCE

Stabilize the cadence

Run the agreed performance reviews, escalation process, and action follow-through with the existing team.

03 / PREPARE THE HANDOVER

Prepare the handover

Document decisions, open risks, responsibilities, and the transition path for the permanent owner.

03 / SCOPE BEFORE PRICE

Three levels.
One clearly defined brief.

The rate-card scope factors are shown below. Client complexity is applied separately.

Focused / ×1

Focused scope

One defined week supporting one operation or leadership gap, with on-site or remote availability and authority confirmed in the proposal.

Expanded / ×1.8

Expanded scope

One defined week coordinating several functions or shifts and a more extensive review and escalation cadence.

Complex / ×3.2

Complex scope

One defined week addressing a complex multi-site or transition mandate, subject to availability, travel, and agreed authority.

04 / TUNE THE BRIEF

See how the scope
changes the investment.

A planning range using the same rate card as the full DOC N.I.L. calculator.

Client complexity and scope are separate factors. The written proposal confirms the level that matches your brief.

05 / THE ACCEPTANCE GATE

Know what good
looks like.

Track continuity of the agreed operating cadence, action closure, and the assignment-specific performance indicators.

ILLUSTRATIVE APPLICATION / NOT A CLIENT RESULT

Illustrative engagement

A plant covers an operations leadership transition with a daily review rhythm and a documented handover for the incoming manager.

06 / PRICE GUARDS

Protect the scope.
Protect the result.

Outside this product unless agreed.

  • Employment placement or a permanent staffing commitment
  • Authority outside the written mandate
  • Travel, accommodation, or extended hours unless expressly included

No hidden expansion.

The proposal confirms quantities, review rounds, locations, versions, and the service period. Additional work receives a written change scope before it starts.

8% G&A is additional. Third-party costs and applicable tax are confirmed separately. Estimates are planning ranges, not a booking or a guarantee of results.

Before we begin.

Is a week a fixed number of on-site days?

The quote confirms days, hours, location, travel, and availability. The planning unit is one defined week; it is not unlimited access.

Will you replace our management team?

The assignment covers an agreed gap or mandate and works within your reporting structure and decision authority.

07 / CONNECTED PRODUCTS

Build the next part.

Separate products. Connected when the brief calls for them.

GOOD WORK STARTS WITH A CLEAR BRIEF

Define the next move.
Then make it happen.