Make the current state visible
Map the material or information flow, demand, queues, processing steps, and handoffs with the people closest to the work.
COMMERCIAL SERVICES
COMMERCIAL SERVICES / CONSULTING + OPERATIONS
Local improvements can leave end-to-end lead time unchanged. A value stream workshop brings the people who move the work together around one current-state view.
Map the current process and design a practical future state.
A workshop brief and data request
A current-state value stream map
A future-state map with design assumptions
A prioritized action plan and review cadence
A learning milestone is attached to each future-state assumption, so the map becomes a testable operating plan rather than a poster.
Map the material or information flow, demand, queues, processing steps, and handoffs with the people closest to the work.
Examine delays, batching, variation, and decision loops. Distinguish necessary controls from avoidable friction.
Agree a target flow and a sequenced action plan with owners, dependencies, and learning milestones.
The rate-card scope factors are shown below. Client complexity is applied separately.
One workshop project mapping one defined value stream with one cross-functional working group.
One workshop project covering a wider process family, more handoffs, and expanded future-state planning.
One workshop project spanning multiple sites or complex service streams with stakeholder alignment and a staged transformation roadmap.
A planning range using the same rate card as the full DOC N.I.L. calculator.
Track agreed flow measures such as end-to-end lead time and work waiting between steps, with consistent start and finish definitions.
An order-to-delivery team maps information queues that continue even when production itself runs to schedule.
The proposal confirms quantities, review rounds, locations, versions, and the service period. Additional work receives a written change scope before it starts.
8% G&A is additional. Third-party costs and applicable tax are confirmed separately. Estimates are planning ranges, not a booking or a guarantee of results.
No. The same flow principles can be applied to service delivery, approvals, onboarding, and other information-heavy work.
The project delivers an owned action plan. Follow-through facilitation or implementation leadership is a separate scoped option.
Separate products. Connected when the brief calls for them.