COMMERCIAL SERVICES / CONSULTING + OPERATIONS

Design flow across the handoffs.

Local improvements can leave end-to-end lead time unchanged. A value stream workshop brings the people who move the work together around one current-state view.

FORCommercial Services
CAPABILITYConsulting + Operations
ENGAGEMENTProject based / scoped to your brief
01 / WHAT THE PRODUCT DELIVERS

Value Stream Mapping + Lean Workshop

Map the current process and design a practical future state.

  • 01

    A workshop brief and data request

  • 02

    A current-state value stream map

  • 03

    A future-state map with design assumptions

  • 04

    A prioritized action plan and review cadence

02 / THE WORKING METHOD

Built to create
a useful change.

A learning milestone is attached to each future-state assumption, so the map becomes a testable operating plan rather than a poster.

01 / MAKE THE CURRENT STATE VISIBLE

Make the current state visible

Map the material or information flow, demand, queues, processing steps, and handoffs with the people closest to the work.

02 / CHALLENGE THE WAITING

Challenge the waiting

Examine delays, batching, variation, and decision loops. Distinguish necessary controls from avoidable friction.

03 / DESIGN THE FUTURE STATE

Design the future state

Agree a target flow and a sequenced action plan with owners, dependencies, and learning milestones.

03 / SCOPE BEFORE PRICE

Three levels.
One clearly defined brief.

The rate-card scope factors are shown below. Client complexity is applied separately.

Focused / ×1

Focused scope

One workshop project mapping one defined value stream with one cross-functional working group.

Expanded / ×1.8

Expanded scope

One workshop project covering a wider process family, more handoffs, and expanded future-state planning.

Complex / ×3.2

Complex scope

One workshop project spanning multiple sites or complex service streams with stakeholder alignment and a staged transformation roadmap.

04 / TUNE THE BRIEF

See how the scope
changes the investment.

A planning range using the same rate card as the full DOC N.I.L. calculator.

Client complexity and scope are separate factors. The written proposal confirms the level that matches your brief.

05 / THE ACCEPTANCE GATE

Know what good
looks like.

Track agreed flow measures such as end-to-end lead time and work waiting between steps, with consistent start and finish definitions.

ILLUSTRATIVE APPLICATION / NOT A CLIENT RESULT

Illustrative engagement

An order-to-delivery team maps information queues that continue even when production itself runs to schedule.

06 / PRICE GUARDS

Protect the scope.
Protect the result.

Outside this product unless agreed.

  • Plant layout engineering or capital project design
  • Full implementation of the future state
  • Guaranteed lead-time reductions

No hidden expansion.

The proposal confirms quantities, review rounds, locations, versions, and the service period. Additional work receives a written change scope before it starts.

8% G&A is additional. Third-party costs and applicable tax are confirmed separately. Estimates are planning ranges, not a booking or a guarantee of results.

Before we begin.

Is this only for manufacturing?

No. The same flow principles can be applied to service delivery, approvals, onboarding, and other information-heavy work.

What happens after the workshop?

The project delivers an owned action plan. Follow-through facilitation or implementation leadership is a separate scoped option.

07 / CONNECTED PRODUCTS

Build the next part.

Separate products. Connected when the brief calls for them.

GOOD WORK STARTS WITH A CLEAR BRIEF

Define the next move.
Then make it happen.